Delivery & Returns

Delivery

We currently source selected products from trusted suppliers and ship directly to customers in the UK.

Delivery times can vary by product, but we aim to show the most accurate estimated delivery window available at the time of ordering.

As we’re building The Travelling Hound carefully, some items may arrive separately if they are supplied from different locations.

Returns

If you change your mind, please contact us within 14 days of receiving your order.

Items should be unused, in their original condition and packaging where possible.

If an item arrives damaged, faulty or incorrect, contact us as soon as possible and we’ll help put it right.

Please contact us before returning anything so we can confirm the correct return instructions.

Questions?

Use our Contact page and we’ll get back to you as soon as we can.